Last Updated: October 19, 2026

Welcome to the website of Promisse Soins à Domicile. This Legal Notice provides information about our company, the general terms of website use, intellectual property, and responsibilities relating to the information published on this website.

By accessing and using this website, you acknowledge that you have read this Legal Notice and the conditions described herein.

1. Company Information

Business Name: Promisse Soins à Domicile

Company Representative: Paul Ikounga

Business Activity: Home assistance, companionship, and personalized support services for seniors and individuals with reduced independence.

Service Area: Lanaudière, Quebec, Canada.

Phone: (450) 916-6875

Email: contact@promisseservices.ca

Website: https://promisseservices.ca/

Business Address: 1101 AV Réal saint ambroise de kildare

2. Description of Our Activities

Promisse Soins à Domicile provides personalized home support services primarily for seniors and individuals experiencing reduced independence, physical limitations, or temporary or permanent mobility difficulties.

Our areas of service include:

  • Senior home care and support.
  • Assistance for individuals with reduced independence.
  • Mobility assistance.
  • Daily living assistance.
  • Companionship and emotional support.
  • Family and caregiver support.

Our services are tailored to individual needs, abilities, and circumstances, subject to the terms agreed upon with the company.

3. Purpose of the Website

The Promisse Soins à Domicile website is intended to present our company, values, areas of expertise, and home support services available in the Lanaudière region.

It also allows visitors to contact our team, request information, and obtain quotes for personalized home assistance services.

Information published on this website is provided for general informational purposes and may be updated without prior notice, subject to applicable legal requirements.

4. Intellectual Property

Website materials, including text, logos, graphics, photographs, illustrations, and website design, may be protected by applicable intellectual property laws.

Unless otherwise indicated, materials owned by Promisse Soins à Domicile or used with permission may not be reproduced, distributed, modified, or commercially exploited without prior authorization from the relevant rights holder.

Third-party trademarks, logos, and other protected materials remain the property of their respective owners.

5. Website Use

Visitors agree to use this website lawfully and responsibly, respecting the rights of the company and other users.

Unauthorized access attempts, interference with website systems, fraudulent activities, or illegal use of website content are prohibited.

Promisse Soins à Domicile reserves the right to take appropriate measures against misuse of the website in accordance with applicable laws.

6. Accuracy of Information

We make reasonable efforts to provide clear, accurate, and up-to-date information about our company and services.

However, certain details may change, including service availability, assistance arrangements, and geographic coverage.

Visitors are encouraged to contact our team directly to confirm important information before making decisions regarding service requests.

7. Health-Related Information

Articles, advice, and information published on our website concerning aging, independence, mobility, and senior well-being are provided for general informational purposes only.

Such information does not constitute medical diagnosis, treatment, prescription, or a substitute for advice from a qualified healthcare professional.

If you or a loved one experiences concerning symptoms or significant changes in health, we recommend consulting an appropriate healthcare professional.

In a medical emergency, call 911.

8. Quotes and Service Requests

Visitors may request information or a free quote using the contact methods available on our website.

Submitting a request does not automatically constitute a reservation, confirmation of availability, or contractual commitment by Promisse Soins à Domicile.

Service conditions, pricing, schedules, and other arrangements must be confirmed directly with the company.

Any commitment regarding the provision of services must be subject to an appropriate agreement between the parties.

9. Protection of Personal Information

Promisse Soins à Domicile places great importance on protecting the privacy and personal information collected through its activities.

Information submitted through contact forms, quote requests, or other communication methods is handled in accordance with applicable privacy laws and the practices described in our Privacy Policy.

For additional information about how we collect, use, retain, and safeguard personal information, please consult our Privacy Policy.

10. Privacy Officer

For questions about the handling of personal information or to exercise your rights under applicable privacy legislation, please contact:

Privacy Officer: Paul Ikounga

Company: Promisse Soins à Domicile

Email: contact@promisseservices.ca

Phone: (450) 916-6875

11. Links to Third-Party Websites

Our website may contain links to external websites operated by organizations, partners, or service providers.

These links are provided for informational purposes or to facilitate access to useful resources.

Promisse Soins à Domicile does not control third-party website content, operations, or privacy practices and cannot guarantee their accuracy or availability.

12. Website Availability and Operation

We make reasonable efforts to maintain the accessibility and proper functioning of our website.

Temporary interruptions may occur due to maintenance, updates, technical difficulties, or circumstances beyond our control.

To the extent permitted by law, Promisse Soins à Domicile shall not be liable for damages arising solely from temporary website interruptions or technical malfunctions.

13. Applicable Law

This Legal Notice is governed by the applicable laws of the province of Quebec and relevant federal laws of Canada.

Any dispute relating to the use of this website shall be addressed in accordance with applicable legal provisions and jurisdictional rules.

Nothing in this Legal Notice is intended to restrict consumer rights protected by applicable legislation.

14. Changes to This Legal Notice

Promisse Soins à Domicile may update this Legal Notice to reflect changes in its business activities, services, or applicable legal requirements.

The updated version will be published on this page along with its revision date.

15. Contact Us

For questions regarding our website, services, or this Legal Notice, please contact our team.

Promisse Soins à Domicile

Company Representative: Paul Ikounga

Phone: (450) 916-6875

Email: contact@promisseservices.ca

Service Area: Lanaudière, Quebec, Canada.

Your Well-Being, Our Everyday Commitment.